Benefits Of Making Your Website Accessible To Disabled Users - Part 2: The Business Case

The Disability Discrimination Act states that servicelook on a mobile phone.
providers must not discriminate against disabled people.3. Your website will appear higher in the search
A website is regarded as a service and thereforeengines
comes under this law.By making your website more accessible to web
Some organisations are changing to their websites, butusers, you are also making it more accessible to
many are seemingly not making the adjustments.search engines. Search engines cannot usually
Disabled people don't access their website, they say,understand images, JavaScript, Flash, audio and video
so why should they care?content. By providing alternative content to each of
There are, however, two very good reasons as tothese programs, search engines will have a better
why businesses should start taking these issuesunderstanding of the purpose of your website. The
seriously:more confident a search engine is of what your
1. An accessible website will make you more moneywebsite is about, all other things being equal, the higher
2. An accessible website will save you moneyit will place your website in the search rankings.
There are seven reasons for this being applicable:4. You will not have to incur legal fees
1. Your website will be easier to manageThe RNIB (Royal National Institute for the Blind) and the
An accessible website separates the content (theDRC (Disability Rights Commission) have been exerting
words and images that we see on the screen) andpressure on companies and the government to make
presentation (the way that these words and imagestheir websites accessible. Indeed, the DRC is currently
are laid out) of each page. Each web page has aninvestigating 1,000 websites for accessibility ( If your
HTML (HyperText Markup Language) document,organisation's website is on this list then you can
which contains the words and images for that pageexpect to be hearing from them soon.
(the content), and calls up a CSS (Cascading5. The download time of your website will be
StyleSheets) document that includes the presentationsignificantly improved
information - this CSS document is shared by all theJust 25% of UK web users are connected to the
pages on the website. To adjust the layout of yourInternet via broadband ( You can be sure that if your
website, you only have to make changes in one file,website takes much longer than ten seconds to
saving considerable time (and therefore money).download then many of your site visitors will be clicking
2. Your website will be compatible with new browsingaway and you will lose their custom.
technologies6. The usability of your website will be enhanced
In the near future, the use of PDAs, mobile phones andThere is a certain amount of overlap between web
in-car browsers will all regularly be used to access theaccessibility and web usability. It has been shown that
Internet. The people making use of these newa usability redesign increases the sales/conversion rate
technologies are generally high-income individuals. Inof a website by 100% (
order to reach this lucrative target, you will need a7. You will gain good publicity
website that can work on these machines. To testMake your website accessible to everyone and you
your website, try accessing it on the Wapalizer, a freecan tell the world about it.
program available at which shows how your site will