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Always Leave Them Laughing: Integrating Humor into Your Trade Show Marketing Campaign

One of the major objectives of any trade possible.Geico and AFLAC have recently
show exhibit is to create a lasting done very well with their talking animal
impression in the attendee's mind. After ads. By using the same animals over and
all, if a visitor can't remember you, how over to reinforce the marketing message -
can he give you his business? You also after all, that poor duck could surely
want to create a positive impression, and use some disability insurance of his own
unfortunately, that's harder to do than by now! - both companies have created a
the negative equivalent.Which brings us brand awareness second to none. Ask the
to humor. People love to laugh - and they random person to identify a disability
like other people to laugh with them. insurance company, and chances are that
Witness the almost constant flood of they'll tell you about AFLAC. Ask them
jokes and cartoons that flit across the about another disability insurance
internet: Proof that humor cannot be company, and you'll be lucky if they can
stopped. You'll often find that people go name even one.Key #3: Create a character.
out of their way to remember great jokes, Create a 'character' as part of your
where they'll never, ever stop to jot brand image. This character should show
down the details of an eye-catching up EVERYWHERE - including television
graphic. This makes humor an invaluable commercials, on the literature you
marketing tool --if you can make it serve distribute at the show, in your signage
your corporate objectives.Some of you are and graphics, and potentially as stuffed
dismissing this idea out of hand. animals. The Serta Sheep toys have taken
"There's nothing funny about my product!" on a life of their own, and each and
I can hear you saying. Well, what's funny every one of them goes out with the
about rental cars? Beer? Car insurance? company name blazoned on the side. That's
None of these items are inheriently humorous marketing at work. Consumers buy
funny, yet companies in all three sectors these secondary products because of the
have effectively used humor to fix their laugh-factor, and bring a constant
products in the public eye.It is advertisement into their home. The
important to remember that your trade influence on subsequent purchasing
show campaign should be fully integrated decisions may be minor, but it is in fact
into your marketing plan as a whole. If there.Humor can be a great way to convey
you are using humor in your television your marketing message. Geico has done
and print media, bring it to the show this very well with the "I saved money on
floor. However, if you are known as a my car insurance by switching to Geico!"
stoic and conservative company, playing series of commercials. Exercise equipment
for laughs at the convention center will salesmen, politicians, animated
fall flat. Consistency in corporate image characters - all have been pressed into
is key.What can we learn from companies service to recite those ten words. Using
that have successfully used humor? There different settings keeps the audience
are four key lessons.Avis Rental Cars "We engaged, while constant repitition drives
try harder" campaign centers on humorous the message home.Key #4: Repetition
scenarios highlighting what would happen counts.
if a rental car company wasn't willing to Remember, consumers need to hear a
go the extra mile. They film ridiculous message at least six times before they'll
situations, such as an attendant handing recall it easily. The trick is to keep
out books to customers waiting in long the presentation fresh while the message
lines, and contrast them with the bright, remains constant.Comedians world-wide
efficient service a customer could expect will tell you that humor is a tough
from their company. It gets a chuckle - business. It's hard to tell what will
but you'd better believe that when a make one person laugh and another roll
weary traveler is eyeing the rental car their eyes in disgust. However, if a joke
company kiosks at the airport, an image falls flat for a comedian, they simply
of that book-toting attendant flashes move on to the next joke and keep moving.
through his mind.Key #1: Exaggerate the If you've invested tons of time and money
norm. in your humor campaign, you need to know
Contrast exaggerated examples of these three things:1. It must be funny.
industry 'norms' with how your company Test the campaign on objective people.
excels. A restaurant chain that serves Lots of objective people. If the majority
large portions could highlight the much laugh, you're golden. However, if less
smaller servings to be had at the than half the people get the joke, drop
competitor's. Wendy's did this very it.2. It must be quick. There are great
effectively with the "Where's The Beef?" funny jokes that take half an hour to
campaign in the Eighties. Be careful not tell. That's nice. Inflict them on your
to explicitly or implicity identify your relatives or when you've got a whole room
competitors, or you'll be hearing from full of trapped subordinates. Customers
some very angry lawyers.Remember the aren't going to give you that much of
Budwiser frogs? How about the lizards? Or their time. You've got half a minute tops
the donkey that wanted to be a to get them laughing.3. It must reflect
Clydesdale? Each of these campaigns was well on your company. Ethnic, racial,
phenomenonally successful, yet only sexual, and gender based humor has
tangentially related to the product at absolutely no place in the corporate
hand. Each approach was slightly world. Perceived slurs - even if they are
different. Frogs croaking Bud - wis - er made in the guise of a joke - will travel
can be inheriently funny, especially if around the world as fast as the internet
you've already had a few brews yourself. can move, and suddenly your company will
It also appealed to the coveted young have all kinds of attention they don't
drinker demographic, as studies have want.Laughing is a lot of hard work,
shown an intense brand loyalty among isn't it? But once you've found the right
drinkers, generally established in the balance, you'll have an advertising
early twenties. The lizard campaign campaign that will draw the crowds into
capitalized on the wry, sarcastic humor your exhibit - and more importantly,
enjoyed by Budwiser's target audience. toward buying your products and
The donkey campaign tied into the services.Written by Susan A.
traditional Clydesdale imagery, a strong Friedmann,CSP, The Tradeshow Coach, Lake
if staid marketing tool.Key #2: Know your Placid, NY, author: "Meeting & Event
target audience. Planning for Dummies," working with
Jokes that appeal to one demographic may companies to improve their meeting and
not work with another. Gen Y shoppers event success through coaching,
have especially sharp funny bones, and consulting and training. Trade Show
may appreciate dry wit. Tie in your Marketing by "The Trade Show Coach" -
classic marketing efforts whenever Susan Friedmann, CSP.




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