| Before planning a sailing trip to Croatia there are few | | | | - The inventory has been checked and found |
| things everyone should know in order to have nice and | | | | satisfactory. |
| stress less vacation. Otherwise you can encounter | | | | The Company reserves the right to decline a booking |
| some serious problems that could affect your holidays. | | | | or to refuse to hand-over a boat to any person who, |
| There are two main charter types - bareboat charter | | | | in their opinion, is not suitable to take charge on the |
| and crewed charter. For bareboat charter at least one | | | | grounds of ill-health, age, disability, inexperience or any |
| person on the board must have a boat leader's license. | | | | other reason which, in their opinion, would lead to a |
| The license must me issued by a state institution. If a | | | | serious risk of accident or damage. In such cases, |
| license is certified by a foreign state institution the | | | | Charter company will provide a competent skipper at |
| Croatian law accepts it in most cases. The license | | | | Charterer's expense. If the Charterer does not accept |
| must be related to the sea and open waters and not | | | | a skipper, the Charter Fee will be refunded in full and |
| to the rivers and channels. Law in Croatia does not | | | | the Contract terminated without further liability on either |
| accept any Sailing Club Certifications. Also at least one | | | | party. |
| person on the board must have a VHF license. Usually | | | | 4. DISEMBARKATION |
| boat leader's license exam covers the VHF part as | | | | The boat must be returned to the originating Base of |
| well. In case none of the guest has such a | | | | Embarkation at the time and date agreed, with full fuel |
| qualifications then a skipper must be hired. For crewed | | | | and water tanks. |
| charter no license is required. Depending on the yacht | | | | The hirer should plan a great enough margin for the |
| size, the crew usually consists of captain, hand man, | | | | return time to be respected. |
| cook, hostess... | | | | Therefore, it is recommended to return the boat in the |
| In every way the usual charter week in Croatia starts | | | | marina at 17.00 hours the day before the charter ends. |
| on Saturday afternoon ( 3 pm to 5 pm ) and ends on | | | | It is the responsibility of the Charterer to make |
| Saturday morning ( 8 am to 10 am ). Some of the | | | | allowance for bad weather. |
| charter companies require to have the boat back from | | | | Failure to return the boat on the due date will incur a |
| the charter to base marina on Friday afternoon. In this | | | | charge of double daily rate plus any other charges |
| case guests are able to stay on board until Saturday | | | | ofincidental losses incurred by the Company. |
| morning. On Saturday can be very crowded in marinas | | | | The fuel tank and the water tanks have to be filled up |
| since all charter companies have takeover of all their | | | | before the check-out. |
| yachts on that day. Guests should be prepared and | | | | 5. INSURANCE |
| very patient keeping in mind that marina staff is doing | | | | The following insurance will be in full force during the |
| their best. When taking the yacht ,it is not advised to | | | | term of the charter:a) Hull Insurance is provided for |
| get in marina much in advanced. There is just a slight | | | | total loss or damage to the cruiser and its equipment. |
| chance that your boat will be ready and cleaned | | | | Bareboat charterersshall be responsible for the |
| among the first boats that were in charter previous | | | | amount of protection provided from the security |
| week. In case you are already early , it would be much | | | | deposit. The Charterer, however, is responsible for any |
| better that you leave your luggage in marina and take | | | | loss or damage or any other liabilities arising out of |
| a swim on a nearest beach. | | | | deliberate acts or negligent conduct by charterer, his or |
| Every yacht for charter in Croatia has Casco | | | | her family, guests and agents, in which event the sole |
| insurance. The charter companies ask for deposit to | | | | responsibility for the entire amount of the loss or |
| be left in base marina in amount of insurance franchise. | | | | damage would fall on the charterer. |
| Depending on the size of the yacht and insurance | | | | Damages on the sails are not covered by insurance.b) |
| contract deposit goes from 500 EUR to 2500 EUR | | | | Third Party Liability Insurancec) Personal Accident |
| and can be paid in cash or by credit card. Credit card | | | | Insurance - this insurance does not cover loss, damage |
| will be just slipped and not charged yet. In case the | | | | or theft of personal luggage or belongings, including any |
| yacht is damaged the charter company will cover the | | | | motor vehicles parked at the marina. |
| damage from the deposit left by guest and the rest | | | | The charterer is advised to take out personal travel |
| from the insurance company. | | | | insurance before departing. |
| All charter companies in Croatia ask 30%-50% of | | | | 6. SECURITY DEPOSIT |
| rental payment at the moment of the booking and the | | | | A refundable security deposit, which amount depends |
| rest at least 4 weeks prior to embarkation. In case of | | | | on the class of the boat, has to be paid before |
| booking cancellation , in most cases the complete | | | | embarkation (cash, credit cards - Visa, Diners, MC, |
| amount will be returned if the booking was canceled | | | | AC). The deposit has to be paid even when a skipper |
| more than a month before charter. This is a part of | | | | has been employed to captain the boat. |
| general charter terms and conditions used by all | | | | This deposit can be applied to the repair of damages |
| charter companies in very similar form. Although, there | | | | or loss of equipment caused by charterer or by any of |
| are some differences between one charter company | | | | his party. It will be refunded provided that no reason |
| and another. So, it would be good to read the | | | | exists for its retention. |
| conditions at the moment of booking very carefully. | | | | Charterers returning or leaving a boat at a Marina |
| There are over 100 yacht charter companies and over | | | | different from the one from which they started - |
| 3000 yachts in Croatia and each one of them has its | | | | except by prior arrangement made with the Company |
| own price and terms. To find an ideal yacht for | | | | - will lose their deposit. |
| yourself one should contact every charter company | | | | 7. ACCIDENTS, BREAKDOWNS AND REPAIRS |
| asking for availability and prices. Huge list of companies | | | | In the event of any accident or mishap the Charterer |
| can be found in Croatian tourism official web site . | | | | must immediately provide the Base Manager with full |
| Much easier way is to contact the agency to do it | | | | details together with the names and addresses of |
| instead of you. There are some agencies having a | | | | witnesses and the name of owners or charterers if |
| complete database of all the yachts in Croatia and | | | | another vessel is involved. The Base Manager will |
| they can make you very quick offer. The price will be | | | | indicate the next steps to be taken. The Charterer is |
| the same as you contact the charter company directly | | | | required to complete the accident report form and to |
| because the agency gets the rabat from the charter | | | | have it completed and countersigned by the third party. |
| company. In some cases the agency price can even | | | | In particular, lost dinghies and outboard engines must be |
| beat the charter company price because of the bigger | | | | reported immediately. Failure to notify the Base |
| rabat. | | | | Manager of any loss, mishap or accident may |
| Here follows a very common example of General | | | | invalidate the insurance. |
| Charter Terms and Conditions in Croatia: | | | | The Base Manager must be notified immediately if any |
| All bookings made with Charter Company are subject | | | | repairs or service are required and they may not be |
| to the following Charter Terms and Conditions . No | | | | placed in the hands of other repair shops without the |
| Agent or Employee of the Company is entitled to vary | | | | Base Manager's specific approval. |
| or amend it. | | | | If you have a breakdown of the equipment which is |
| 1. PAYMENT CONDITIONS | | | | considered essential to the operation of the yacht and |
| A boat has been booked only when the Booking Form | | | | which occurs inside the 30 mile radius of the Company |
| and the agreed deposit have reached Charter | | | | base, we will complete repairs within 24 hour of |
| company or one of its affiliates and when an Invoice | | | | receiving your call. If we fail to correct the problem |
| stating the terms of the balance payment has been | | | | within 24 hours, you will be refunded on a rate pro-rata |
| dispatched. | | | | to the lost charter time or you will receive a sailing |
| Payment of balance of the charter amount will | | | | credit toward your next charter. |
| become due 30 days before the charter start date, | | | | All other breakdowns will be serviced, but |
| withoutreminder on the part of the charter operator. | | | | compensation will not be provided if repairs take more |
| For all bookings made less than 30 days before the | | | | than 24 hours. |
| start date the charter fee must be paid in full on | | | | 8. CHARTERER'S LIABILITY AND OBLIGATION |
| booking. | | | | The Charterer shall pay any additional running |
| All bank charges will be payable by the Charterer. | | | | expenses not included in the charter price: fuel |
| Bookings made through Travel Agents are subject to | | | | expenses, tourist taxes and a mooring place outside |
| agreed travel agency procedures regarding bookings | | | | the marina. |
| and cancellations and to all the following Charter | | | | The Charterer shall use the boat for pleasure only. |
| Conditions. | | | | Charterer shall not assign this agreement or |
| 2. CANCELLATION | | | | subcharterwithout prior written consent of The |
| A. Cancellation by the Charterer | | | | Company. The boat shall not transport merchandise or |
| Should the hirer be unable to take-over the boat he | | | | carry passengers. |
| must notify the Company immediately, when every | | | | Passengers, other than those notified on the crew list, |
| effort will be made to re-let the boat. If successful, the | | | | must not be carried on the boat. |
| Company will refund the deposit less a re-booking | | | | The Charterer is explicitly liable for the boat in case |
| charge of 100 € . | | | | any official authority confiscates it, due to inappropriate |
| If the company is unable to re-let, the following | | | | and illegal actions undertaken during the usage of the |
| cancellation policy applies: | | | | boat. |
| - Cancellation more than 60 days before the start of | | | | All passengers with the exception of any skipper or |
| charter: 30% of the charter fee is retained by the | | | | cook provided by the Company are considered guests |
| company | | | | from the Charterer. Charterer is responsible for the |
| - Cancellation between 31 and 59 days before the | | | | safety and well-being of chartrer and all guests. |
| start of charter: 50% of the rental charge is retained | | | | Charterer shall avoid sailing area designated hazardous |
| by the company | | | | and should refrain from night sailing. |
| - Cancellation within 30 days of the start of charter: | | | | Charterer shall comply with all laws and regulations of |
| the full amount has to be paid. | | | | the Croatia or of any other government within |
| B. Cancellation by the Company | | | | thejurisdiction in which the boat may be at the time. |
| Every precaution will be taken to ensure that the | | | | By signing the agreement, the Charterer certifies that |
| booked boat is available in a fully seaworthy condition. | | | | he/she is competent to handle the boat and that the |
| If owing to conditions and circumstances beyond the | | | | Charterer has sufficient practical knowledge of |
| reasonable control of the Company this is not possible, | | | | seamanship, unless a Company approved skipper has |
| then every effort will be made to supply a similar or | | | | beenemployed to captain the boat for the entire |
| suitable boat. Should this not be possible the Charter | | | | charter period. |
| Fee paid by the Hirer will be returned in full but the | | | | In accordance with the laws of the Republic of Croatia, |
| Charterer will have no claim on any account against | | | | the Charterer has to possess a valid license |
| the Company. | | | | necessary for the navigation (Boat Leaders |
| 3. EMBARKATION | | | | Certificate) and a radiophone certificate. |
| The time of taking possession will normally be | | | | 9. DISPUTES |
| Saturday between 17.00 hrs and 21.00 hrs. | | | | The Charaterer is required to notify the Base Manager |
| The Charterer will take charge of the boat after | | | | of any alleged shortcomings or problems with the boat |
| completion of certain formalities (security deposit, | | | | immediately as they occur. No claim can be considered |
| inventorycheck), receipt of administrative documents | | | | in respect of such alleged shortcomings if not notified |
| and instructions in operation of the boat. | | | | as aforesaid. |
| The Charterer will be required to sign the Check List. | | | | Furthermore the Company will not investigate nor deal |
| Signing implies that: | | | | with complaints received later than one week after the |
| - The boat was handed over in a clean and tidy state | | | | termination of the Charter. |
| - The instruction was adequate | | | | In the event of dispute, The Tribunal of Commerce of |
| - The boat is in a satisfactory mechanical state with | | | | the port of embarkation is the only competent |
| full fuel and water tanks | | | | authority. |