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Article #202: Preparing For Disabled Travel to New Zealand Part I

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We had only been back a few days from our to get a wheelchair for use at the
trip to 8. Europe when Louise said she airport. Ask for a staff member to help
thought we might go to New Zealand next you through to the plane. This has the
Christmas. It was then I knew the travel added advantage of giving you quick
bug had bitten. All we needed was a checking through customs. You'll be put
golden egg-laying goose and we'd be in an "aisle chair", which is a
right. Fortunately for us one came along wheelchair narrow enough to get you down
and I know it's like finding a needle in to your seat on the plane and you'll get
a haystack for people with disabilities taken to your seat first.
to be tripping over such a windfall, Unfortunately this also means that you'll
however we were lucky. But enough of be last to get off, but don't worry; with
multiple metaphors; New Zealand was the VIP service through customs you'll be
great! Before we went, we asked people first at the luggage carousel! And ask
who had been where we should go. Nearly for staff help all the way through as it
all replied, "Everywhere's good". Not will make things much easier and quicker.
much help, we thought. Now we know they 5. When traveling if you are disabled,
were right! it's very important to book ahead.
There are many reasons why an Australian Unfortunately your days of just dropping
disabled tourist should go to New into a town and grabbing somewhere to
Zealand. For a start, they speak English stay on the spur of the moment are over.
(well sort of. I had almost perfected my We started booking accommodation almost a
Kiwi accent, but the rest of the family year prior and the internet is a
forbade me 'prectising' in the car). wonderful (and cheap) tool for this.
This makes communication and Don't rely on those 'wheelchair friendly'
understanding of our needs so much symbols because sometimes they've been
easier. put there for no apparent reason.
New Zealand is so close to Australia, Contact the owners directly by e-mail and
only 3 hours on the plane, and so much check on steps, space inside rooms,
cheaper than Europe. Even in their High doorway width, safety rails, bathroom
Season car hire, accommodation and configuration and accessibility
tourist attractions were much cheaper generally. (In fact, I could write a
than Europe in the middle of Winter. book on motel rooms-I have quite a list
Although food and petrol were dearer than of practical suggestions for improving
Australia, they were still quite a bit them for disabled travellers!) In
cheaper than Europe too. general, I found it's better to
Like Tasmania here there's lots to see exaggerate rather than downplay your
and do in a small area. Unlike the rest level of disability. That way you're
of Australia, you don't have to drive for less likely to end up somewhere
hundreds of kilometers between big unsuitable.
'tourist spots' (in New Zealand 6. You'll want travel insurance; if only
everywhere's a tourist spot!) And it to cover any medical emergencies. We had
really is true that most New Zealanders to pay a little more to cover my
are tremendously friendly and helpful. "pre-existing condition", but it wasn't
Things for me seemed a bit harder than at all hard to get. Most insurance
Europe in some ways; but that was because companies will be happy to cover for
with chronic progressive MS things get everything apart from your illness!
worse and it was a year later. Louise 7. I bought a lightweight partially
was right though; it's a good idea to try collapsible electric wheelchair
these things while you still can. especially for the trip. Luckily I
Before You Go It's important for anyone bought it early enough ahead to iron out
to get organized for a trip overseas, but a few teething problems and to get used
when you've got a disability it's to using it (at the expense of our house,
essential! which has been gradually destroyed by my
Here's some tips: earlier miscalculations).
1. Make sure you take plenty of any 8. Louise began cursing the wheelchair
medication you may need. Never try to early in our trip as its rather small
buy it overseas. It will be enormously battery began running out of charge and I
expensive, or may not be available. Get had to keep finding power points and wait
a covering letter from your doctor and for a re-charge. In future we've decided
make sure the airline is aware. Needles to just take the manual wheelchair
are OK in the hold, but if you need to overseas. It's a lot less bulky and if
take them as cabin luggage, you'll need you've got someone to push, they'll
to make special arrangements. appreciate the exercise!
2. If you suffer from incontinence, for 9. Don't forget your disabled parking
men I'd strongly recommend wearing a leg pass, if you've got one. We tried to
bag as it takes away a lot of the organise an NZ pass before we left,
pressure of trying to find a toilet in through CCS, but it didn't eventuate. So
time. we just used our Australian sticker and
3. You also need to choose a good airline had no problems at all. In fact in New
and inform them of your special needs. Zealand you're very unlikely to encounter
We've tried some cut-price airlines and a parking problems even in the peak tourist
few wobbly luggage hoists and tarmac season.
steps later I can tell you it ain't worth 10. And don't be afraid to say you could
it! Contact the airline well ahead to do with help. It's taken me a while to
arrange seating. We found the best place work this out, but most places are set up
was up the very back, right near the to cater for disabled people and are only
toilets. too happy to help if given notice. You
4. Almost all airlines will take your might be pleasantly surprised and even
wheelchair for free (that includes find yourself at the front of the queue
electric ones). You'll need to arrive at for once!
check-in a bit earlier to book it in and






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